It is one of the most common problems in mobile phones and tablets. Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message. There are a few ways to fix this problem.
There are a few situations that may cause the load issue in mobile apps.
If you have a login or account-related issue, please check the following steps.
It may take some time for the app company/developer to process the payment and credit to your account. Please be patient for 24-48 hours and see if the amount gets credited to your account. If not, please contact the development company using the contact details given below.
Support Website: https://covinoc.com/terminos-y-condiciones-de-uso/#:~:text=EL%20USUARIO%20deber%C3%A1%20registrar%20en,COVINOC%20S.A.%2C%20tendr%C3%A1n%20plena%20validez.