ABOUT MONUMENT
We’re a bank that appreciates there’s always more to come. Where others value only what you have, we see you for what you’re truly worth. At its basics, it’s banking. But in your hands, it can become so much more. Download the app to join today.
ABOUT THE APP & CLIENT SERVICE
We truly care about our service, which is built on one belief: as a Monument client, your time is worth more than ours. Our technology enables us to make the complex things in life feel effortless, but never replaces the value of our relationship with you.
• Login securely with native biometric identification, such as fingerprint or face ID.
• Get in-app help from our dedicated UK-based Client Service team. We’re available to answer your questions through whichever channel you prefer whether it’s live chat, in-app calling, or video calling.
• Switch between live chat, phone calls, and video calls with our Client Services team instantly in the app.
• Save time by getting answers to your questions ‘live’ using our unique in-app co-browsing feature.
SAVE
We shape our savings to help you make more with your money. Lock in the future value of your savings with Monument Fixed Rate Deposits (Easy Access Savings accounts will be available early 2023).
• Competitive interest rates.
• Start saving today with a minimum deposit of £25,000 across all Monument savings accounts.
• Benefit from our loyalty rates when you re-invest in a new Fixed Term Deposit at the end of the term.
• View your savings anytime, anywhere using the app.
• Apply for an account in the app within minutes.
Your eligible savings are protected up to £85,000 by the Financial Services Compensation Scheme (FSCS).
BUILD
Whether you’re aspiring to grow your property portfolio, looking to release capital, or simply to remortgage, we offer tailored property investment lending to provide the additional capital you need to build something monumental.
• Borrow up to £3million for buy-to-let property investments.
• Short-term real estate bridging loans for investment purposes.
• Tailored service considering your circumstances.
• Efficient and transparent mortgage application process.
• Loyalty interest rates for existing client renewals.
LIVE
Introducing Members Services.
Your time matters because there’s never enough. That’s why we’ve teamed up with over 18 partners to help you realise your potential and enjoy life to the fullest.
• Save time with access to a growing collection of premium services curated by our expert team.
• Save money with preferential Member offers when you contact a partner using your membership.
• Broaden your perspective on new trends and topics with interesting insights, news, and stories from our partners.
Your membership is free until 1 May 2023.
You will, of course, have to pay our partners for any of their services you use. You’ve the right to cancel your membership at any time. We will give you 30 days’ notice of any material changes to the service. For example, the introduction of a membership fee.
Download the app to join today.
Our savings, lending and membership products are subject to terms and conditions, and eligibility criteria, which may include completion of client due diligence and credit checks. We will notify you of this at the point of application.
Monument Bank Limited (10921940) is registered in England at 33 Cavendish Square, London, W1G 0PW. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under FRN 849724. Our lending and membership products are not included within the scope of this regulation.
